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Re: [OM] B&H troubles

Subject: Re: [OM] B&H troubles
From: kyu@xxxxxxxxxxxxxxx (Volkhart Baumgaertner)
Date: Wed, 18 Feb 1998 23:10:01 GMT
Yo,

on Wed, 18 Feb 1998 11:18:43 -0800, Gary Schloss wrote:

>>>(d) Don't ever mention DeLorme's Street Atlas USA as a reference.
>>
>>Why? I have found it to be invaluable during my travels.
>
>It is consumer grade s/w -- ok for travel and leisure, but not much
>beyond that. Any serious national or worldwide delivery service
>would be expected to use an industrial strength package.

But that's exactly my point. If a consumer grade package like that correctly
locates a street address in a matter of seconds I find it hard to believe
that whatever FedEx is using can't do at least the same thing.

By the way - can anybody offer any suggestions on how to find out the name
and address of B&H's chief corporate customer relations officer so I can
file a written complaint directly with her/him? I found out from the New
York BBB web pages that a Mr. Schreiber is the company's president, but I
guess his name alone won't help me. Or should I better go ahead and directly
file a complaint with the BBB, which I found out is possible online on their
pages?


MtFbwy,
Volkhart

--
Volkhart Baumgaertner     email: kyu@xxxxxxxxxxxxxxx
                                 MausNet: @BA

http://www.intcom.de/homepages/kyu/home.htm

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