Wow! Thanks folks. This goes in my "Nice letters" folder.
John
Ingemar Uvhagen wrote:
> Richard Ross wrote:
>
> > Absolutely! I've used a local Olympus-authorised repairer a couple of
> > times and been less than happy with their service. Lengthy timescales,
> > fairly high charges, and an endearing habit of identifying customers'
> > equipment by applying sticky labels to it, which can't be removed without
> > leaving a messy residue.
>
> In Sweden, and most likely world wide, we say: "A customer is always right.",
> meaning one should *always* try to do the very best to keep the customer
> satisfied. Even if it is not worth it money wise. But if one do, the customer
> will come back. Besides, a good reputation is more important than one may
> think.
>
> > I think the fact that John regularly contributes to this list and is
> > generous with his knowledge and experience speaks volumes for his
> > integrity, and should I need any work done on my own kit I wouldn't think
> > twice about using him in future.
>
> John H. is a legend! [May I now have a discount when I use your service? ;-)
> ]
>
> Seriously, I second what you just said (wrote)!
>
> --
> Regards/
> Ingemar Uvhagen
> Gislaved, Sweden
>
>
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