Tomoko Yamamoto wrote:
>
> "George M. Anderson" <george@xxxxxxxxxxxxxxxxxx> wrote:
>
> >It seems to be an unfortunate fact of life that almost every camera
> >dealer in New York is basically a THIEF.
>
<SNIP>
>
> Today I tried to get an RMA to no avail. The customer service tried to
> replace
> the item with a correct item. He finally gave me an RMA, but said it so fast
> that I could not write it down. When I asked for a repeat, he refused and hung
> up! I talked with my credit card bank twice so far. I am going to return the
> item and get a proof of return. Then I can get the bank to fight the merchant
> to get the refund.
>
> Since Photographic sells Olympus product, I thought that everyone should be
> aware of their shady practice.
>
> I don't understand why such a merchant is allowed to put an ad in Shutterbug
> or
> Pop Photo.
Yeah, it boggles my mind how business people who treat their customers
this way can stay in business. Don't let 'em beat you, that's what they
count on. Call NYC BBB too (as if that'll do any good says the cynic in
me.)
>
> Tomoko Yamamoto
> mailto:tomokoy@xxxxxxxxx
> http://www.charm.net/~tomokoy/
>
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