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[OM] selling to the list and trouble w/ Olympus America

Subject: [OM] selling to the list and trouble w/ Olympus America
From: Johnsonpa@xxxxxxx
Date: Sun, 27 Feb 2000 20:34:23 EST
As a digest reader, I feel I am at a disadvantage to For Sale offers on the 
list.  Everything seems to be sold by the time I get around to reading about 
it.  I thought about offering a higher price, but I didn't know if that was 
fair.  I thought it might be a good idea to offer a minimum price on the item 
and let people offer a highest price they willing to pay only once (no 
bidding wars).  The seller would then take the price offered which exceeds 
the second highest bid buy a dollar.  The seller would then notify the person 
offering the highest bid along with the e-mail address of the second highest 
bid to confirm that the selling price is based on the second highest bid.  I 
realize this is a psuedo auction, but it gives everybody an equal chance at 
the item and might keep Mr. Early Bird, Tom Scales, from getting everything!
    That's my $.02, but I'm many will disagree.

Now my problem with Olympus America.  I called to get a tripod collar, which 
several of you indicated I could buy for $19 from them.  Well, after being 
transfered to at leat 10 people, I had to settle for, "Those items have been 
discontinued, and are no longer available." (I was also looking for a rear 
lens cap to a 80/4 macro or 135/4.5 macro.)  After being transfered to every 
department and receiving a less than cordial response from my request, I was 
not about to argue that they still make and sell items (or is everything new 
old stock?) that require these accessories.  Can anybody help me out here?  
Is there a person that I can call specifically who is sympathetic to the 
plight of Zuikoholics?  I was pretty frustrated that Customer Service sent me 
Product Info to Customer Service to Parts to Product Info to Customer Service 
to Tech Support (digital) to Customer Service to Tech Support-35mm (couldn't 
be transfered and had to call back for this one) and so on.  Help!!!!

--p.j.

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