Hi Rich,
My provider happens to be Prodigy, which I've been with since 1996, and have
had just about
perfect service from. Almost never a busy signal, and excellent knowledgable
(on many subjects,
even outside their expected realm), and patient, customer support. Changing
will not be a pain in
the ass, so don't worry about that. Here's the link if interested:
http://www.prodigy.com/pcom/prodigy_internet/prices_vs_aol.html
http://www.prodigy.com/pcom/prodigy_internet/products_pricing.html
Larry
Hi Larry,
Great tirade! Thanks for writing it. I seem to be blocked from getting
anything posted to the list at the moment. Don't know if it's because I saId
something wrong or simply brought up the subject of AOL/html (but then, you
just did, too...)... I'm sure this is a sore point with many... only a
couple have spoken up about it.
I'm forwarding your post on to AOL's tech support, with a "What are you going
to do about this?" challenge to them. If they don't fix v6.0, and pretty
damn quickly, I'm going to switch providers, even though it would be a pain
in the a** to do so. I haven't been impressed with the way they've treated
me as a customer from the start, so I have no love or loyalty for AOL.
Give givin' 'em hell!
Rich
P.S. Any suggestions for alternative providers? Maybe it would be a service
to the subscribers of the list to ask others to share good/bad experiences
with providers. Certainly closer to the purpose of the list (sharing info.
about OM's and Olympus in general, isn't it?) than flatulence, etc.
Larry wrote:
> 25 million customers, having tried nothing else, ADAMANTLY believe that
> others are dead
> wrong when they point out how much easier & user friendly OTHER internet
> providers are to
> navigate the web. From EASIER & better designed common browsers, (as opposed
> to the
> one-of-a-kind AOL browser unlike any other), to a completely uncensored (from
> ANYTHING,
> unless you choose) web. (AOL forces censorship, and members aren't aware.)
> No pop-up ads
> that AOL forces on you,...email you can more easily keep for as long as you
> like, rather
> than automatically being deleted after 7 days, version 5 overtaking other
> isp's when both
> are on the same computer, etc...etc...etc... Its amazing how many problems I
> deal with
> every day at work from AOL related problems that are not the people's fault.
> But, they
> truly assume nothing could be easier or more reliable, and they'd actually be
> able to miss
> out on something AOL offers if they switched, not realizing you can get all
> that with
> other ISP's also - even your AOL "buddies". Also, AOL's customer service
> seems to
> generally not care about any of the problems they cause, unless it affects
> only
> themselves, or members INTERNALLY. The fact that html email bothers
> others outside of
> AOL, means they'll casually do nothing about it, and be glad they're hurting
> other ISP's,
> and ways others access the web.
>
> Version 5 problem of affecting other isp's, or providers on the same
> computer, effectively
> causing start-up probs with them, is a problem they're barely concerned with,
> as it screws
> OTHER people up using OTHER companies, as pointed out here:
>
> http://www.corporate-ir.net/ireye/ir_site.zhtml?ticker=prgy&script=410&layout=9&item_id=72966
>
> Yes, this is what happens in a world where marketing rules.
>
> sorry for the soapbox tirade. Just hit a continual never-ending sore point...
> :(
>
> Larry
>
> frieder.faig@xxxxxxxxxxxxxxxxxxxxxxxxx wrote:
>
> > On Mon, Dec 11, 2000 at 05:51:03PM -0800, George Conklin wrote:
> > > AOL is not very on top of their latest blunder, however 25 million
> > > customers can't be wrong...??
> >
> > Well, I think in a world where marketing rules, everything is possible :-(.
> > But you can`t blame all the people, in our complex world you can`t
> > demand from everyone to make himself an internet expert...
> >
> > >
> > > The suggested solution of setting a listserv to allow html can easily
> > > double the size of an online archive or data base... (increasing storage
> > > charges, slowing down searching and generally cluttering the Internet)
> >
> > I`m a fan of: "keep it small and simple" (isn`t this als part of the OM
> > fascination?).
> > I can`t see a reason to use html for mail.
> >
> > regards,
> > Frieder Faig
> >
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