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[OM] Re: [OT] What's up with KEH???

Subject: [OM] Re: [OT] What's up with KEH???
From: "Lex Jenkins" <lexjenkins@xxxxxxxxxxx>
Date: Sat, 13 Jan 2001 04:42:40
Albert, you probably experienced an unfortunate exception to the usual KEH customer service. I've received very courteous treatment on the phone.

They *do* seem to expect that everyone who calls is asking about a specific lens already listed in their catalog or on their website, which may not be reasonable. After all, inventory can turnover frequently at places like KEH.

I don't see anything wrong with asking something like: "Do you have any 135mm f/2.8 Zuikos in stock? What conditions and prices?" Perhaps you spoke with someone who thinks every potential customer should have the website or catalog in front of him/her during the call.
===
Lex
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