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Re: [OM] eBay refunds/returns (was OM-4T on ebay)

Subject: Re: [OM] eBay refunds/returns (was OM-4T on ebay)
From: Doggre@xxxxxxx
Date: Sun, 25 Feb 2001 22:19:20 EST
In a message dated 2/25/01 6:20:08 PM Pacific Standard Time, 
gwsears@xxxxxxxxxxxxxxx writes:

> One seller has not replied to my email. It's been over a week now.
>  
>  The other, I gave the option of either refunding my purchase price or 
>  going $50 dollars to help with the repair, less than half of the repair 
>  bill I would guess.  It was four days after I emailed her that she 
>  responded. Said she would refund my purchase price but that she 
>  would not pay any toward having the camera repaired.  Well, I had 
>  given up on her reply by that time and had sent the camera out for 
>  repair.
>  
>  I guess its like I told her, there's no better experience than that 
>  bought kind.
>  
As to the first seller, who has not responded in a week, I would recommend 
e-mailing him again, requesting the courtesy of some communication.  I had 
one seller not correspond with me for almost 3 weeks after a sale.  I had 
sent a money order, but received nothing.  Finally he responded, and I 
received the item.  There may be a valid reason the seller has not responded 
to you (vacation, sick, dead computer, etc.).  Keep bugging him.

It seems you may be stuck now as with regards the second situation.  Four 
days is not an unreasonable amount of time to give a buyer/seller to respond. 
 In fairness to her, you hardly gave her a chance to respond.  Since you have 
already sent the item for repair, why don't you contact her again, explaining 
that due to the delay in her response, you went ahead and sent the item for 
repair, and would she be willing to help with the costs if you were to 
provide a copy of the receipt for the repairs.  What have you got to lose?

I have been home sick for a week now, and am a full week behind getting off a 
money order to a seller, and almost a full week late with another.  I'm still 
sick, but am going to drag my sorry behind up to the airport p.o. tonite and 
get those m.o.s off to them.  Stuff happens.  Ya just gotta be somewhat 
patient.

Rich  

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