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[OM] Re: Why the OM decline? [WAS: olympus-digest V2 #2334]

Subject: [OM] Re: Why the OM decline? [WAS: olympus-digest V2 #2334]
From: "Chris O'Neill" <coneill@xxxxxxxxxxx>
Date: Wed, 11 Apr 2001 09:19:37 -0600
> > newcomers to the system.  And apparently, Olympus did some stores dirty
in
> > the recent past, which has probably left some store owners with hard
> feelings
> > (I'd like to hear more about this -- can anyone elaborate??).
> > Rich
> 
> The owner of a local (Wichita) camera store told me things began to go
> downhill with the OM10. I can't recall what the problem was, but the first
> 10's had some problem that caused them to uniformly fail, as if they had
all
> received a signal from a central location. For whatever reason, Olympus
> determined that this would not be covered by warranty. The store owners
> would send the first one or two to Oly, get the bad news, and listen to
> irate customers scream and yell. They soon figured they could get the
> screaming and yelling without the expense of postage, so customers were
> advised to throw the OM10's away, and get something from a responsible
> manufacturer. When a new customer arrived to look at Olympus products, the
> OM10 story was related, and more often than not, the customer left with a
> canon, Nikon, or most likely, a Minolta.

A former dealer here in Edmonton told me that at one point, not sure when,
Olympus tried to "strong arm" dealers into pushing more equipment.  He
described being told by a Oly sales rep "sell our stuff first, or else." 
He chose the "or else" option because he didn't like being dictated to by a
sales rep.  (Who would?)  Even today, he doesn't like dealing with Oly
stuff all that much because of the bad taste that experience left in his
mouth...  probably why I've gotten some pretty good deals from him.

Not sure if this is related in any way with the OM-10 failure thing?  Like
you said, maybe Clint or John (or others who are/were dealers?) can fill-in
some gaps?

Regards,

Chris



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