Yes, they did the same thing to me. The person I spoke to on the phone
claimed that it was Olympus's fault - they had mis-labeled the
packaging. I sent mine back to them, and now hope that they will send
me the correct cord, now that the Bounce Grip is working.
"Kiker, James" wrote:
> John Hermanson wrote:
> > Is this the second time B&H made this mistake to list members?
> No, it happened to me a couple of weeks ago. I contacted their customer
> service department and although they agreed to take it back, I didn't
> like the way they handled the situation at all, so I vowed to never deal
> with them again. I spent over $4000 with them over the past 2 years,
> and have never had a problem. Since I decided not to deal with them
> anymore, I didn't want to go through the hassle of shipping the cord
> back to them.
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