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Re: [OM] tripods

Subject: Re: [OM] tripods
From: Tris Schuler <tristanjohn@xxxxxxxxxxxxxx>
Date: Tue, 24 Jul 2001 11:14:52 -0700
That's a good question. I've never had an issue with Gitzo and it's never arisen practically speaking. But they've been around for awhile and I buy from established vendors so I'm not overly concerned.

Did you try more than once to write Gitzo? Email is not always reliable. I would suppose Gitzo does respond to customer queries. IF the company refused to service its products there's no way it could be kept a secret. Pros and serious amateurs buy this stuff, not Mrs. Smith in Omaha.

Tris


At 10:30 AM 7/24/01 -0700, you wrote:
> As do all Gitzo products, these tripods com with a lifetime warranty, ...
>
Does anyone know how to contact Gitzo about having something fixed under
this warranty? I tried email to Gitzo via the web page but got no
response nor could i find a phone #. Do they really honor this
guarantee?

Mike


--
To reply, return email address should end in .net _not_ .com



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