Hi Fellow Zuiks,
I've extracted what I wanted from the last digest and deleted it; so I can't
respond directly to whoever made the specific point.
Maybe I tend to get a little aggressive in my older age, or less tolerant of
(Especially from our politicians <g>)
Now that I know that money orders are available, including international
money orders, I think I would ask the questions differently from the example
I would NOT ask "Do you sell money orders?" .
That's just asking for the convenient BS answer you got.
I would just say " I want to buy an international money order please".
And if the BS answer came back that they don't sell them, say something
like " THat can't be right, every bank sells them. Can I speak to somebody
who is up-to-date with the system?" Or "Can I speak to a supervisor please "
And keep on until I took it as far as I could.
My favourite processing lab has an Agfa digital enlarger. I find that at this
stage, while everything is sparkly clean, it gives great prints. Sharper than
the usual lens enlarger, and good colour. So I asked before Xmas if they did
prints from slides, and what would they cost.
Yep, just after Xmas when things quietened a but, they would install the
software they had just bought for that purpose, and the price would be about
the same as printing from negatives.
So at the end of January I asked how it was going and they said that Agfa,
who must have known, had omitted to include with the upgrade, the plastic
or whatever frames / channels to feed the slides into the machine. They
hadn't heard back for a few weeks and thought it could be 6 weeks or so ...
More BS I thought to myself. So I waited another week and asked again. No;
the plastic probably had to come via Australia, and wasn't here yet.
So I searched for and found the Oceania Agfa web site and hunted until I
found their feedback page. I told them that I was a client of one of their
customers and explained the problem. I then went on to explain what I
thought about their customer service, and suggest they find the person
responsible for sorting out this order, mount them on a rocket, and light the
Couple of days ago I phoned PVI and asked if they had any progress on the
slide printing thing. Yes, they now had the slide carrier, it had just arrived;
but now they found they needed a chip - and it had to come from Germany
... ... ... ...
Progress, nevertheless. I can't abide BS.
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