Sears Craftsman handtools do the same unconditional guarantee. The
salespeople don't even inspect the tool - they just give you a new one.
Lower cost than Snap-On, mostly better designs, and you don't have to
find that stupid truck.
Nick Taylor wrote:
> Some companies (Zippo Lighters comes to mind) offer lifetime
> guarantees on their products, but do not limit the warranty
> to workmanship and materials.
> I recently sent my 25+ year old sterling silver Zippo to the
> factory because the hinge had finally worn out. It was back
> in my hands in ten calendar days with a new hinge, a new
> internal lighter assembly, and two flints. No charge for
> repair or mailing!
> My Zippo is the only thing I own that I think is more
> elegantly engineered than my OM-1n.
> -Nick T.
> "M. Lloyd" wrote:
> > Lifetime Guarantees are easy for companies like Snap
> > On, Sears, Gitzo to do because they have the money to
> > do it and it improves their image dramatically. From
> > what it looks like this is just one guy or a small
> > company doing this and therefore cannot afford a
> > "Lifetime Warranty" cause they might not even know how
> > long they are going to be in the business. Does that
> > mean their products are any less quality than
> > companies? Probably not (although there are glaring
> > exceptions). From the first post on this subject it
> > seems these tripod heads are made by a VERY small
> > outfit. Any outright defects should appear in two
> > years unless you keep it in a box. A lifetime warranty
> > would be very expensive if you insisted, maybe
> > doubling or tripling (or more) the price due to
> > economy of scale. Just my .02...
> > Mark Lloyd
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