At 10:02 AM 2/5/2003 -0700, Chris O'Neill wrote:
On 5 Feb 2003 at 16:09, Jez.Cunningham@xxxxxxxxxx wrote:
> ...there are other ways they'll get you, such as customs agents' fees
Now THERE'S a racket if I ever saw one! That's a game UPS plays
with stuff coming into Canada... charge 'em a $35 "brokerage fee"
for an item valued at $100. When I complained, the UPS clerk
says, "Fine, don't pay us. We'll just sell your camera."
A reason why I insist on NOT using UPS.
Then there's PBB Global Logistics (can't remember who they act as
agent for). They're threatening to sue me over a $30 outstanding
invoice for unwanted and un-asked-for "brokerage services" on a
$10 item because, supposedly, they "cleared" it go through
customs. Funny thing, though... the package was unopened upon
arrival, so IF they did ANYTHING it was watch it for 2 seconds as it
went by! Well, they can kiss my fat.... uhhhh.... nevuh mind!
Ah yes, that would be the clearance arm of Purolator in Canada, if memory
serves. A reason why I insist on NOT using Purolator.
For my money, the class act of couriers from the States to Canada is FedEx
-- nobody else seems to come close. Sellers in the U.S. who insist on
using some other courier to ship stuff to me usually don't get my
business. UPS and Purolator are "also rans" as far as I'm concerned -- too
much nickle-and-diming after the fact. FedEx tends to be much more "up
front" about additional charges, and if they do collect, it's immediate and
(so far for me, anyways) reasonable.
Garth
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