Thanks, Scott emailed me right away.
Dan
-----Original Message-----
From: owner-olympus@xxxxxxxxxxxxxxx
[mailto:owner-olympus@xxxxxxxxxxxxxxx] On Behalf Of Joel Wilcox
Sent: Saturday, June 07, 2003 1:22 AM
To: olympus@xxxxxxxxxxxxxxx
Subject: RE: [OM] KEH drops the ball
At 02:17 PM 6/6/2003 -1000, you wrote:
>There on top of it, they think they put mine in the wrong box,
>hopefully, because 1-4 aren't made anymore.
>Dan
Dan,
KEH sold me an OM-4T that had a problem. I returned it for exchange and
an
OM-4 came back in it's place. The package in which it had been stored
was
mislabeled. Happy ending, the situation was rectified to my
satisfaction,
but not without a lot of the same feelings I think you are having right
now.
Unfortunately, if a screen comes in a 1-4 box, you might assume it's a
1-4
screen. I've got a lot of boxes with 1-13 screens in them because
that's
what came out of the camera when I put the new screen in. What else are
you going to do with the old screen?
Is it incompetence? Well, yes. But since I don't really know what's in
my
screen boxes myself, I have some empathy. I know that KEH will make it
right. Scott Foust in particular is a first-rate person to deal with.
If
you don't get satisfaction soon, call him directly or I can give you his
email address.
Joel W.
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