I'd complain to ebay about it.
tOM
On Tuesday, November 11, 2003 at 21:52
Andrew Gullen <olympus@xxxxxxxxxxxxxxx> wrote:
> Back in August I related that I'd bought a couple of of 1A filters from OAI,
> and
> that they hadn't been Olympus filters - they were no-names and were loose in
> their mounts. The auction titles were both
>
> "OLYMPUS 49MM 1A Skylight Filter OM Camera"
>
> Seems to me they should have been Olympus filters, no?
>
> As well, I bought a C-POL which had "Olympus America Inc" printed on it, but
> didn't appear to have come from Olympus Japan. Well, I wrote OAI and told them
> this, but that I was going on a long canoe trip and wouldn't be able to do
> anything about this for a while. They said I could return the items whenever.
>
> When I came back I tested the C-POL and decided that although it gave some
> blue-yellow effects I would keep it. I was pretty busy at work, but it got
> to be October, so I figured I'd better pull my finger out and return the 1A
> filters, so I mailed them back. Then, figuring that it would be dishonest to
> post positive feedback for such a substitution of goods, left the following
> feedback for both:
>
> "Neutral: Not an Olympus filter, but return accepted graciously."
>
> This seemed fair and logical to me given what they'd done, but I was a bit
> concerned that with feedback "inflation" anything except glowing, effusive
> praise for the seller might be taken amiss. This is what I got back:
>
> ... I have a little bad news. I just
> noticed you left us 2 neutral feedbacks. Our policy states that any
> user who leaves neutrals or negatives is put on a blocked bidder list.
> I'm sorry but I can no longer accept your bids on our account. I also
> gave a considerable return time frame well past the 30 days so I feel
> no feedback at all would be best. We did leave positives for all. In
> any case you are welcome to purchase on our online store at
> www.olympusamerica.com/store but as of now I am required to block you.
> Not my choice.
>
> Thank you,
>
> Olympus America Inc.
>
> I'd be interested in people's opinions on whether it is reasonable to leave a
> neutral in a case like this (i.e. shipping no-name goods apparently inferior
> and
> different to what would reasonably be expected), and in whether this policy is
> allowable under eBay rules. While sellers should be able to block unreasonable
> and obnoxious buyers, their policy seems to amount to bullying people into
> leaving only positive feedback (though it'd work better if they told people
> about it :-( ).
>
> Andrew
>
>
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>
>
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