Good points. In this case, however, the offending mail is always still in
my Earthlink mailbox. If it were something I had retrieved via Eudora I'd
still have the headers to offer, however.
I don't mean to accuse all or even any ISPs in particular here, and in fact
I'm basically pleased with both the Earthlink DSL service and their 24-hour
support. I also think I can understand the real-world situation to some
extent, and/or imagine some of the rest. I only meant to respond in spirit
to the original poster's notice of yet another scam attempt and vent a
little of my frustration re same. It _does_ seem to have gotten worse just
the past couple-three weeks, though. Has anyone else noticed this? Is there
something going on out there all of a sudden to explain this?
Tris
At 03:34 AM 2/28/2004 +1100, you wrote:
>Hi Tris
>
> > What I know for sure is that I received no reply to my query.
>
>No matter what the Q is, or how dumb some are, I think it is important
>to always send a reply, even one that states it has been forwarded
>to the relevant department.
>
> >I also wrote to advice these people that there's no way to even attach an
> >offending email in order to forward same to Earthlink security for perusal.
> >Since then a function has been added to Earthlink's webmail page to "Flag"
> >a message, whatever that means. (I checked "Help" and no explanation was
> >available.)
>
>Probably because most people use Outlook, which is very difficult to show
>and forward the real headers of an email. We get plenty of spam and other
>complaints but we cant act on them, they are forwarded from outlook express
>and 99% of the time lack the real headers which we can use to track the
>originator, and 99.9999% of the time the spam complaint didnt originate from
>our networks, they simply have one of our domains in the from field.
>
>Better get off this subject, I could write a book on SPAM and a particular
>company, who spend to much money on marketing, and not enough on
>R&D, and proper sw testing.
>
> >Re MS: Steve Gibson (Gibson Research), to name just one, has tried to raise
> >a storm over the open sockets issue in newer Windows installations (what,
> >going back three or four years now?) and all he's received for his effort
> >at the hands of MS (and some other industry leaders as well, not all,
> >though) is a virtual black eye.
>
>He is an odd bod but has the support of a lot of people in the non-MS
>world. I refer his website to a lot of friends for testing, and info.
>
> >Again, there has to be accountability somewhere, and I just don't see it
> >happening.
>
>The accountability for much of it lies with microsoft, it is their operating
>system, and their applications which are causing 96% of the problems.
>The other 3% is the social engineered scams, which also would be more
>obvious if not for the bugs in outlook, and Internet Exploder. 1% are sundry
>issues which affect all people but are normally dealt with by the open source
>community very quickly.
>
> >Frankly, it seems to me we live in an age where people not only don't give
> >a damn anymore, and when someone pipes up to complain about this it is then
> >_he_ who is shouted down.
>
>Which is why people, as much as they would like to help, stick to their
>own little slice of product now, its not nice being sued when all you try
>to do is help.
>
> >A sad story.
>
>It is, sigh, the entire legal and corp systems need to come back to
>earth with some common sense re litigation etc.
>
>Cheers
>Ian Manners
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