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[OM] Re: OT eb*y feedback protocol

Subject: [OM] Re: OT eb*y feedback protocol
From: "Martyn Smoothy" <mds@xxxxxxxxxxxxx>
Date: Mon, 28 Mar 2005 12:38:58 +0100
I usually use the "ghastly" forms when buying/selling - It had never
occurred to me before reading this post that anyone could take exception to
them - just part of the process. Maybe I'll think twice before using them in
future... (but probably not)

Martyn

-----Original Message-----
From: olympus-owner@xxxxxxxxxx [mailto:olympus-owner@xxxxxxxxxx]On
Behalf Of Chris Barker
Sent: 28 March 2005 12:10
To: olympus@xxxxxxxxxx
Subject: [OM] Re: OT eb*y feedback protocol



It's an important ingredient, communication.  I am selling a lens to a
chap in Wales (he's been buying a lot of newish OM stuff) who has
communicated only through the ghastly forms.  It is difficult to
establish any sort of rapport in a transaction with such a chap.

Chris

On 28 Mar 2005, at 11:27, Andrew McPhee wrote:

> I never use the oBoy forms, I agree they're the pits.  I have a set of
> pre-written letters saved as stationery in my email client.  As a
> buyer, I
> have one for requesting postage amounts, one for asking for bank
> account
> details, another for advising payment has been made and the final one I
> send is to thank the seller for the item and letting them know I'm a
> happy
> camper.  There's another set of letters I use when I'm wearing my
> selling
> hat. Every one of them has my name, address and phone number at the
> bottom.
>
> Andrew McPhee
>


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