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[OM] (OM) OT eBay scams

Subject: [OM] (OM) OT eBay scams
From: "Brian Swale" <bj@xxxxxxxxxxxxxxx>
Date: Wed, 23 Nov 2005 16:40:59 +1300
Hello all,

I have at last found a link to eBay customer support that works, though they 
are about a couple of days slow to respond.

There has been a series of scams involving Linhof Technorama 17s cameras, 
typically "sourced" in China, HongKong or Singapore, and with an ostensible 
German seller.

I have reported this E-1 case to them 15 minutes ago.

Here is some of what the eBay people wrote to me today about the last one


> My name is Konrad, and I would like to thank you for your report.
> 
> The recent items listed with this account were the result of an 
> unauthorized account takeover. We were not aware of this activity until 
> some time after the listings appeared on the site. Once we became aware 
> of this activity, immediate action was taken. We are now in the process 
> of restoring the account to its true owner. At this time the transaction
> in question should be considered null and void.
> 
> Let me suggest a few ways this could have occurred.
> 
> If the user had a relatively simple password or password hint question 
> it is possible that a third party was able to gain access to the account
> by guessing the password. 
> 
> It is also possible that the user could have unknowingly provided his or
> her password to another party. Some eBay members have reported receiving
> messages asking for User IDs and passwords. These messages appear to 
> come from eBay Support, but in fact are not. eBay will never ask for 
> sensitive information of this nature through email.  
> 
> Finally, there are a number of computer viruses in circulation that log 
> and record keystrokes. It's recommended that computer users keep their 
> virus alert software up-to-date, and check their system often for 
> problems. A firewall for high-speed Internet users is also highly 
> recommended.
> 
> Please be aware that eBay urges caution when purchasing high-priced 
> items, especially if the price seems too good to be true. 
> 
> We do not recommend the use of instant cash wire transfer services such 
> as Western Union and MoneyGram, and we ask that users decline sending 
> payment in cases where these are the only methods of payment offered by 
> the seller. Generally, if payment is sent using an instant cash wire 
> transfer service and the item is not delivered as promised, no recourse 
> is available for recovering funds. In most cases, a verified escrow 
> service should be used when purchasing high dollar value items. More 
> information on the benefits and risks of individual payment methods can 
> be found at:


Brian

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