> on 27/03/2006 14:39, Winsor Crosby at wincros@xxxxxxxxxxx, wrote:
>
>> I
>> saw an article not too long ago that customer service satisfaction
>> for Dell had plunged.
>
> Could it be this one I'm pasting below?
>
> Fernando.
>
> PS: sorry Tom Scales, this paste is pun-intended :)
Understood :)
One thing I forgot to mention.
When you buy a Dell, ALWAYS buy it from Small Business, not Home/Office.
The prices are competitive (in fact, better, if you're patient) and the
service level is MUCH better. Just put your name in the business field too.
They don't care.
Tom
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