I suspect that not selling service information at reasonable cost is
probably illegal in the US. IBM used to do the same but lost the legal
case to service competitors about 30 years ago. But there's probably
not enough of a business case for anyone to press the issue.
Chuck Norcutt
Joe Gwinn wrote:
> I finally went digital, buying an eVolt 500 two weeks ago. Still
> learning how to use it, but the workflow sure is easier than with
> film, the key being that you can tell immediately if you got the shot
> or not.
>
> I always get the service manual on cameras I own, even if I don't
> plan on trying to repair it myself, to better understand the camera.
> So, I called Olympus America up, and tried to buy a service manual.
> After much circular motion and time on hold, I finally talked to a
> manager in the camera repair and parts operation, and he said that
> Olympus Japan forbids giving copies to any but authorized service
> facilities/people. When did this policy start?
>
> Anyway, is there anything more technical than the users manual available?
>
> Patent numbers would probably work as well.
>
> Joe Gwinn
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