[OM] Re: [Photo] this is Linn

[David Carter]

> I don't wish to complain as I know there is always someone worse off and 
> anyway  I am currently moaning to apple because they can't provide me 
> with a replacement battery for my 6 month old macbook for over 4 to 6 
> weeks.
I've found that starting off with
" Sorry if I sound grumpy, but I feel that is it deserved."
and continuing that way has worked for me. It may also be helpful if you 
can obtain the CEO's email address & send it directly to them. Perhaps 
mentioning that you're part of a large group of people whom regularly 
buy computer equipment.

David

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