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[OM] Re: Oh, the shame of it

Subject: [OM] Re: Oh, the shame of it
From: "Scott Peden" <scotpeden@xxxxxxxxxx>
Date: Fri, 16 Feb 2007 20:18:05 -0800
Now, does this happen on any other auto Zuiko lens you have?

If so, I'd check the contacts and clean them on the camera, if this is the
only lens, I'd look at the contacts on the lens and clean them.

Now, I am not an expert on Lens's, but have cleaned enough electrical items
to know some of them are really persnickety. I'd ruin the finer electronics
if I used the alternator electrical cleaning fluid on them, (LDS I think is
the brand names) and then they have one for the electronic equipment. I use
a pencil eraser to clean battery terminals and their contacts..... but
without a mess of questions to a techie that is suppose to know (and your
Oly repair people story just scared me), I'd worry about what to use on the
electronic contacts. What ever it was, I'd put a dab on the cloth, then use
the cloth to clean the contact to ensure I don't get fluids where I don't
want them.

Then of course, I assume you don't have this problem, I had a big assed
thumb print on the center of my favorite lens, and only saw it when the
light was right, and until I found the surface that print was on, the
focusing wasn't good, but not quite what you described.


-----Original Message-----
From: olympus-owner@xxxxxxxxxx [mailto:olympus-owner@xxxxxxxxxx] On Behalf
Of Dan Mitchell
Sent: Friday, February 16, 2007 7:58 PM
To: olympus@xxxxxxxxxx
Subject: [OM] Oh, the shame of it

  My ZD 50-200 is having trouble autofocussing [1], so I poked around on 
Olympus's web site to find repair info. They have a phone number to call 
to get a quote, so after some menus, I got through to someone:

  Me: "I'm calling to get a quote for repairing a lens"
Him: "Okay, what lens is it you need repairing?"
  Me: "It's a Zuiko Digital 50-200"
Him: "Um... just a second" [pause] "Can you spell that first word, please?"
  Me: "Z U I K O"
Him: "Hmmm. I don't know what that is, I'm going to have to go and look 
it up".


  In the end, it took me three tries to find someone who could even look 
things up, but I was pretty awestruck that Olympus employees now don't 
even recognise "zuiko" as anything they might recognise. Possibly I 
mispronounced it, but once they had it spelled..?

  Cost of repair they quoted was $306. Eek! The problem is I don't think 
it's something that I can just hand off to a local repair place to fix, 
because there could well be heaven only knows what electronic problem in 
there, at which point presumably it involves (possibly) ordering in 
chips or something, and as Olympus has a repair location in Canada I 
don't have to worry about customs issues.

  -- dan



[1] Two problems: firstly, if it's not roughly in focus, it won't 
autofocus at all -- S-AF+MF works as long as I manually focus it to a 
recognisable image, then let AF do the rest, but if I'm manually 
focussing I may as well use a manual lens and save the weight and battery..

  Secondly, while sometimes it'll seek all the way in to the closest 
extreme, it then gets stuck there and doesn't know it needs to go back 
to infinity to find the correct distance.

  I've reset the camera, checked firmware, replaced batteries (even with 
an SHLD mounted), always the same thing.


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List usage info:     http://www.zuikoholic.com
List nannies:        olympusadmin@xxxxxxxxxx
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