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[OM] greenbatteries.com - a nice story

Subject: [OM] greenbatteries.com - a nice story
From: Chuck Norcutt <chucknorcutt@xxxxxxxxxxxxxxxx>
Date: Mon, 27 Aug 2007 20:29:59 -0400
Anybody remember the recent discussion about battery covers and cases 
from greenbatteries.com?  I had ordered ten AA battery cases as well as 
two covers each for Canon an Minolta lithium-ion batteries.  At some 
point during the ordering process the inventory system told me the 
Minolta covers were out of stock.  I cursed my bad luck thinking I'd 
have to pay shipping costs again if I had to order later.

I completed the order and sent the company an email telling them I was 
disappointed the Minolta covers were out of stock.  Before the end of 
the day I got a reply from Curtis Randolph that they were not out of 
stock and something was wrong somewhere and they would investigate.  A 
couple of days after that I got another email from Curtis saying he had 
sent me a couple of Minolta covers.  And a couple of days later they 
appeared in the mail.  Gratis.  No charge, no shipping.  Nice guy.

Chuck Norcutt

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