I got the phone call this morning [14 Feb] from the Olympus dealer from
which I got my 12-60.
As it happens I am in the low range of the serial numbers cited.
Funny thing is is that I have had some doubts about the auto focusability of
my 12-60 on even very slowly moving objects.
jh
----- Original Message -----
From: "Michael Collins" <l43g20th@xxxxxxxxxxxx>
To: <olympus@xxxxxxxxxx>
Sent: Thursday, February 14, 2008 12:41 PM
Subject: [OM] Olympus re 12-60mm SWD "less than optimal autofocusing
response"
> From Olympus this morning:
>
> Important Notice for Customers who have purchased the
> OLYMPUS ZUIKO DIGITAL ED 12-60mm F2.8-4.0 SWD Lens
>
> Olympus E-System Owner,
>
> We would like to take this opportunity to thank you for your interest in
> Olympus E-System products and to inform you of some important information.
>
> We have identified that some of our ZUIKO Digital ED 12-60mm SWD lenses
> may
> experience less than optimal autofocusing response. We are offering free
> inspection and repair, if necessary. We are providing free shipping, to
> Olympus and back to you, via UPS for lenses with serial numbers between
> 230005416 and 230010688.
>
> If your lens has a serial number within this range and you would like it
> to
> be inspected, simply bring it in a prepackaged box with a completed repair
> submission form to your local UPS store.
>
> Your lens will be inspected and if required it will be repaired, and
> shipped
> back to you within two business days of receipt at Olympus¹ service
> facilities. We apologize for any inconvenience you may have experienced
> with
> your lens, and we want to assure you that Olympus is committed to
> providing
> the highest quality product and service.
>
> <http://email.olympus.com/c.html?rtr=on&s=hub,w7pp,1k79,cxe8,lp5e,j7vh,73b9>
> Download the Product Repair Checklist (PDF)
>
> <http://email.olympus.com/c.html?rtr=on&s=hub,w7pp,1k79,92g2,evvs,j7vh,73b9>
> Download the Product Repair Submission Form (PDF)
>
>
> Thank you for being a loyal Olympus owner.
>
> Sincerely.
> Customer Service and Support
> Olympus Imaging America Inc.
>
> ==============================================
> List usage info: http://www.zuikoholic.com
> List nannies: olympusadmin@xxxxxxxxxx
> ==============================================
>
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