My threshold is 99% for a high volume seller of tens of thousands of
cheap items. My total risk was $20 including shipping. I did note that
many of his problems had to do with mail delivery which didn't surprise
me with gear coming from China. I think I'd look for 99.9% on no more
than a few hundreds or thousands of items for someone selling high end
Leica gear.
All I can say is that I got my item cheaply, faster than expected and
with good email communication along the way.
Chuck Norcutt
Andrew Fildes wrote:
> Strangely 99.1% would bother me and I'd use that brilliant Toolhaus
> negative checker.
> http://toolhaus.org/cgi-bin/negs
> It means that almost one person in a hundred is unhappy - how many
> neutrals and withdrawns? And on 50K feedback, that's 500 angry
> customers.
> Even Cambridge Camera manages 98.4% as I remember and I wouldn't buy
> a Snickers Bar from them.
> I just BIN'ed a Leica M8 grip from photo-arsenal-worldwide who
> specialise in some very rare and expensive collectibles (M6 Platinum
> - $24K).
> Their feedback is 98.5% and at the (inflated) cost of some of their
> stuff (which is amazing nonetheless) I'd be rather nervous!
> They've got around 31 annoyed customers, quite a few neutrals. And a
> lot of mutually withdrawns too, which suggests that they do resolve a
> lot of disputes. However, the comments are enlightening ('arrogant,
> uncommunicative').
> I bought something off a high volume, low cost per item dealer in
> California - he had a 98%+ rating and a previous purchase was fine.
> It turned out to be completely misdescribed, cleverly photographed to
> conceal the evidence and so on. No response to emails at all. Turns
> out from a check on Toolhaus that he NEVER replies to complaints -
> just ignores them. He's got a good feedback rating but he's still an
> a'hole who relies on his volume to bury his bad feedback comments.
> Andrew Fildes
> afildes@xxxxxxxxxxxxx
>
>
>
> On 08/03/2008, at 1:30 AM, Chuck Norcutt wrote:
>
>> Ooops! Right you are. I don't know what happened but I got my stuff
>> OK. He had a 99.1% favorable rating on over 50,000 feedbacks.
>
>
>
> ==============================================
> List usage info: http://www.zuikoholic.com
> List nannies: olympusadmin@xxxxxxxxxx
> ==============================================
>
>
>
==============================================
List usage info: http://www.zuikoholic.com
List nannies: olympusadmin@xxxxxxxxxx
==============================================
|