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[OM] Re: No Record (yet) of Zuiko 24-40mm f4

Subject: [OM] Re: No Record (yet) of Zuiko 24-40mm f4
From: Paul Yates <paul@xxxxxxxxxxx>
Date: Mon, 24 Mar 2008 08:15:59 -0400
Here is Olympus' final reply:

-------------------------------------------------------------
"Thank you for your sending us the pictures of your lens.

We checked our record again.
Unfortunately, there is no record that we put such lens on our 
production line.
There is no record that we sold such lens either.

Since all the people who were concerned with
the production of OM lenses have already retired,
no one knows about this lens in our company.

There are not manuals for products that were neither produced nor sold.

We are sorry that we cannot be more helpful about this matter.

Thank you for your understanding.

Best regards,

S. Sato
Customer Support Center
OLYMPUS IMAGING CORP. Tokyo, Japan"

----------------------------------------------------------------


Geilfuss Charles wrote:
> Paul,
>       Did you send along the photos in your e-mail to Oly Japan?
> 
> Charlie
> 
> -----Original Message-----
> From: olympus-owner@xxxxxxxxxx [mailto:olympus-owner@xxxxxxxxxx] On
> Behalf Of Paul Yates
> Sent: Friday, March 21, 2008 10:42 AM
> To: olympus@xxxxxxxxxx
> Subject: [OM] No Record (yet) of Zuiko 24-40mm f4
> 
> The first reply from Olympus:
> 
> ---------------------------------
> 
> Dear Mr. Yates,
> 
> Thank you for your e-mail.
> 
> While we appreciate your interest,
> there is not a record that we produced the lens you mentioned.
> Therefore, please reconfirm the model name of the lens.
> 
> However, even if we find the record of the lens,
> the information we are able to offer you will be a manual
> for the lens.
> We are unable to offer you other information.
> 
> Thank you for your understanding.
> 
> Best regards,
> 
> S. Sato
> Customer Support Center
> OLYMPUS IMAGING CORP. Tokyo, Japan
> 
> --------------------------------------
> 
> 
> I have replied with more info where I discuss the patent that Fabio 
> found, etc.
> 
> ==============================================
> List usage info:     http://www.zuikoholic.com
> List nannies:        olympusadmin@xxxxxxxxxx
> ==============================================
> ==============================================
> List usage info:     http://www.zuikoholic.com
> List nannies:        olympusadmin@xxxxxxxxxx
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List usage info:     http://www.zuikoholic.com
List nannies:        olympusadmin@xxxxxxxxxx
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