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[OM] Re: No Record (yet) of Zuiko 24-40mm f4

Subject: [OM] Re: No Record (yet) of Zuiko 24-40mm f4
From: John Hermanson <omtech1@xxxxxxxxxxx>
Date: Wed, 26 Mar 2008 08:16:34 -0400
If your email had landed in the computer of a company historian, you 
might have gotten a better answer.  These days it could be a result 
similar to talking to a customer service rep at OIA.  Either "what's 
OM?" (an extreme) or "if it's not in the official company catalog, it 
doesn't exist".

___________________________________
John Hermanson
Camtech Photo Services, Inc.
21 South Lane, Huntington NY 11743
631-424-2121 | Olympus OM Service since 1977
http://www.zuiko.com  |  omtech1 AT verizon.net


Chuck Norcutt wrote:
> Very sad, actually.  I would have hoped they would have concluded with: 
>   "May we have a high resolution photo of your lens for our archives?" 
> Nope.  They don't care about the past.
> 
> However, some companies do try to keep track of their past:
> <http://www-03.ibm.com/ibm/history/exhibits/cc/cc_room.html>
> 
> Chuck Norcutt
> 
> 
> Paul Yates wrote:
>> Here is Olympus' final reply:
>>
>> -------------------------------------------------------------
>> "Thank you for your sending us the pictures of your lens.
>>
>> We checked our record again.
>> Unfortunately, there is no record that we put such lens on our 
>> production line.
>> There is no record that we sold such lens either.
>>
>> Since all the people who were concerned with
>> the production of OM lenses have already retired,
>> no one knows about this lens in our company.
>>
>> There are not manuals for products that were neither produced nor sold.
>>
>> We are sorry that we cannot be more helpful about this matter.
>>
>> Thank you for your understanding.
>>
>> Best regards,
>>
>> S. Sato
>> Customer Support Center
>> OLYMPUS IMAGING CORP. Tokyo, Japan"
>>

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