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Re: [OM] Ooops! They shoulda used epoxy!

Subject: Re: [OM] Ooops! They shoulda used epoxy!
From: John Hermanson <omtech1@xxxxxxxxxxx>
Date: Wed, 04 Feb 2009 08:59:35 -0500
Nice they admit it and offer a factory improvement.
___________________________________
John Hermanson  |   CPS, Inc.
21 South Ln., Huntington NY 11743
631-424-2121  |  www.zuiko.com
Olympus OM Service since 1977
Gallery: www.zuiko.com/album/index.html


Chuck Norcutt wrote:
> Got this from the friendly folks at Canon today.  E thing users feel 
> free to gloat.
> 
> Chuck Norcutt
> __________________________________________________
> 
> Dear Charles,
> 
> Thank you for using Canon products.
> 
> We have discovered that, in rare instances, the main mirror of some EOS 
> 5D Digital SLR cameras may detach due to deterioration in the strength 
> of the adhesive. Accordingly, we would like to convey the details and 
> our service policy concerning this phenomenon.
> 
> We offer our sincerest apologies to those customers who have been 
> inconvenienced by this issue. Canon always strives to provide the 
> highest quality products to our customers and we will spare no effort in 
> our quality management to make sure our customers can use our products 
> with confidence. We hope our efforts will earn your understanding.
> 
> Phenomenon
> The main mirror of the camera detaches and images cannot be viewed 
> through the viewfinder.
> 
> Affected Product
> EOS 5D Digital SLR cameras whose main mirror has detached.
> 
> User Support
> We will repair and reinforce the mirror portion of the affected products 
> free of charge. If you own one of the affected products, please contact 
> our Customer Support Center.
-- 
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