What AS said except that I wouldn't bother waiting a couple of hours.
Assume you already have a copy stored somewhere as file1. Download
another copy and assume it's called file2. Then open up a command line
window and type: fc /b file1 file2
which translates to: compare file1 with file2 in binary mode.
If the two files compare equal there are no download data errors. If
they don't compare equal then wait a few hours and try downloading as
file3. Then compare file1 with file3 and file2 with file3. If you get
a match file3 is good. If you don't get a match discard file1 and file2
and download file4 and compare again.
Your problem starts up again if you get a good match and so have a known
good file but Olympus Viewer still won't work. It may have no bearing
on the problem whatsoever but my next question is why you're still
running SP2. When visiting my daughter's house several months ago she
complained that her computer was acting very bizarre... not always
behaving as expected and running as slow as molasses. It took a lot of
work and guessing on my part but I finally figured out that, despite
running anti-virus and anti-malware software her computer had been
infected by one or more viruses endemic to SP2. I also discovered an
uninstalled copy of the SP3 upgrade package on her hard drive. It had
arrived through automatic updates but she had never chosen to install
it. After installing SP3 (and performing a few other minor steps I
can't recall) all was well. I recommend SP3 before doing much else.
Chuck Norcutt
AS wrote:
> Nothing to do with your PC or Internet connection. Perhaps the file
> gets corrupted as it downloads or maybe there is an issue on the
> server. I would wait a few hours and try again.
>
>
>> I am having great difficulty with trying to download Olympus
>> Viewer. Using Windows XP sp2, 1.5 gb ram. I have downloaded it with
>> Firefox, it won't open. I have uninstalled and downloaded it with
>> IE 8 twice, turned off virus protection/firewall, saving it, then
>> installing it, and rebooted, it still won't open. The screen with
>> the camera comes up, and then the windows pop up error box comes up
>> and says Olympus Viewer encountered a problem and needs to close.
>> Sending the message to Microsoft does nothing, of course.
>>
>> Unfortunately, I have now wasted the 2 hour window I had to get
>> things done around here, and I must leave. But, before I do I
>> thought I'd pose the question to the list and see if anyone here
>> has ideas or suggestions. Googling for the issue has given me no
>> answers whatsoever. I do see a few people posting to forums the
>> same issue, but I never see it resolved or discussed in any way.
>>
>> Thank you in advance. A frustrated Candace
>>
>>
>>
>> --
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>> Themed Olympus Photo Exhibition: http://www.tope.nl/
>>
>>
>
>
>
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