Olympus-OM
[Top] [All Lists]

Re: [OM] Can't get Olympus Viewer 2 to open

Subject: Re: [OM] Can't get Olympus Viewer 2 to open
From: Chuck Norcutt <chucknorcutt@xxxxxxxxxxxxxxxx>
Date: Thu, 10 Jun 2010 15:43:39 -0400
Did you upgrade to SP3?

Chuck Norcutt


Candace Lemarr wrote:
>    Some info in case anyone is interested:
>    After following Chuck's directions, the file downloads were the same,
>    no differences.
>    I have installed and uninstalled Olympus Viewer 2 a total of 8 times
>    now, all to no avail.
>    I have emailed back and forth with Olympus and followed their
>    recommendations, still no go.
>    I have just spent 45 minutes on the phone with Olympus Tech support and
>    a very nice gentleman named Stanley took over my computer remotely and
>    he couldn't get Olympus Viewer 2 to run, either. We see an error with
>    "Olylaurel.dll", but no one knows what that means or how to fix it. So,
>    he will research this and get back to me as soon as possible. I am
>    hoping very much that he can find a solution.
> 
> Candace
> 
>    On 6/2/2010 2:08 PM, Candace Lemarr wrote:
> 
> I am having great difficulty with trying to download
> Olympus Viewer.
> Using Windows XP sp2, 1.5 gb ram. I have downloaded it with
> Firefox, it
> won't open. I have uninstalled and downloaded it with IE 8
> twice, turned
> off virus protection/firewall, saving it, then installing
> it, and
> rebooted, it still won't open. The screen with the camera
> comes up, and
> then the windows pop up error box comes up and says Olympus
> Viewer
> encountered a problem and needs to close. Sending the
> message to
> Microsoft does nothing, of course.
> 
-- 
_________________________________________________________________
Options: http://lists.thomasclausen.net/mailman/listinfo/olympus
Archives: http://lists.thomasclausen.net/mailman/private/olympus/
Themed Olympus Photo Exhibition: http://www.tope.nl/

<Prev in Thread] Current Thread [Next in Thread>
Sponsored by Tako
Impressum | Datenschutz