Seems that the only happy experience was dealing with a Canadian bank :-)
jh
----- Original Message -----
From: <classicvw@xxxxxxx>
To: <olympus@xxxxxxxxxxxxxxxxx>
Sent: Thursday, June 16, 2011 2:56 PM
Subject: [OM] I'm done with PayPal
>
>
>
>
> I know you are all internet savvy and hopefully careful with your
> accounts, but I just want to relate what happened to me.
> At approx 7AM Sunday June 4th, I received three email notifications from
> PayPal that they were processing my requests
> to send money to an unverified Yahoo address. $310 total. These were time
> stamped around 2 AM. I was unable to report
> these as fraudulent to PayPal since their customer service didn't start
> until 10AM local. (First annoyance)
> When I did get through to them and notified them that I was certain that I
> did not send any money out at 2AM that date,
> the only thing they said to me was they would look into it and get back to
> me in 10 days with their findings! (Second annoyance)
>
> So I contacted my bank (TD Bank) and asked them if they could intervene.
> They couldn't have been nicer or more accomodating. They
> stated they would stop anything from going out to PayPal but that I might
> see those payments post on Monday morning but they would
> be cancelled on Tuesday. It happened exactly like that.
>
> What surprised me though, was the customer service representative said
> she's been inundated with similar frauds lately, all involving PayPal.
> She advises everyone not to use them any longer. I'm wondering if their
> site was hacked or they had some kind of security breach
> and passwords revealed? I don't know about you all, but I'm getting sick
> of all the security breaches I've received notices about recently.
> Just in the past month I also received notices from Citibank and also the
> NY Yankees telling me about my personal information being "accidentally"
> released. I'm ready to go back to postal money orders and forget credit
> cards and eBay ads that require PayPal.
> It's not worth all that "convenience" any longer.
>
> And despite it being 12 days since the incident, (remember they said I'd
> hear from them in 10 days)
> I still have not heard from PayPal regarding the theft, but I did receive
> a customer service survey to fill out!
> It was properly completed and sent back to them. The balls on those
> people!
>
> George
>
>
>
>
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