I forgot to mention that when I first connected the camera to a USB port
I got a menu with several items I don't recall but the first of which
was "Storage". The trouble was that this menu page is not described in
the Olympus upgrade instructions. It was further trouble in that I
didn't initially recognize it as a menu (small "OK" button at lower
right to select) and even once I did I had no idea which menu item of 3
or 4 I was supposed to select. I chose "Storage" as the most likely
sounding thing and then it started working. But for all I know any of
the menu items might work for downloading firmware (which is not one of
the menu items)
As an old software test manager I find the poor instructions and
unexpected behavior of the software unacceptable.
Chuck Norcutt
On 3/10/2013 2:30 PM, ClassicVW@xxxxxxx wrote:
> Chuck, your post reminded me to do the upgrade too.
> But I had a completely different, but still somewhat confusing experience.
>
> After I downloaded the upgrade installer, which only took a minute or two,
> when I connected the camera and selected "Next" to start the upgrade, the
> camera was not recognized. There was no spinning dial, no hard drive being
> accessed. After un connecting and reconnecting a couple of times, the
> program "Olympus ib" popped up. I selected "Next" again to attempt the
> upgrade
> and got an error message telling me to close "Olympus ib" ! As soon as I
> closed it, I got a message saying the OM-D EM-5 driver was successfully
> installed. When I again selected "Next" to start the upgrade, it started (I
> saw
> the spinning dial) and it was completed in two minutes! I got the "OK" on the
> camera LCD and all now seems to be fine.
>
> Once everything started working, the entire install took like 4 minutes.
> But with all the error messages, about 10 minutes. Maybe the program was
> working behind the scenes without a spinning dial? I don't know, but this is
> completely normal considering my previous experiences with Olympus software.
> They were not smooth experiences either.
>
> --George
>
>
> =========================================================================
> Chuck wrote:
>
>
> I had expected the entire process to take, perhaps, a few minutes. Once
> it started up it quickly recognized the camera, called home and then
> advised me there was an update for the body but that the lens was
> current. Click next to continue. I did and it started with an image of
> a rotating wheel or arrow (I don't recall which) apparently trying to
> tell me it was doing *something*. After about 10-15 minutes the wheel
> was still doing its rotation thing with no other status information
> displayed. I had no idea what it was doing or how long it might take or
> even if it knew what it was doing. What I did know is that I wasn't
> about to interrupt it. I headed off to the bathroom to shower and shave
> and finally got back to the computer after a total of 25-30 minutes had
> elapsed since I started it. I was greatly relieved to see a big "OK" on
> the LCD and the installation software telling me to click "next" and
> detach the USB cable.
>
> How long it actually took and whether it was really working all that
> time or merely waiting on Olympus America I haven't a clue. But this is
> just fair warning... a successful update might take quite some time.
>
> Chuck Norcutt
>
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