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Re: [OM] OM-D E-M5 firmware update

Subject: Re: [OM] OM-D E-M5 firmware update
From: Chuck Norcutt <chucknorcutt@xxxxxxxxxxxxxxxx>
Date: Sun, 10 Mar 2013 22:30:24 -0400
Probably contracted out to the lowest bidder along with a woefully 
inadequate set of specifications.

Chuck Norcutt


On 3/10/2013 4:09 PM, Bill Pearce wrote:
> These stories only prove what I have thought for years. Camera companies
> make crappy software companies.
>
> -----Original Message-----
> From: ClassicVW@xxxxxxx
> Sent: Sunday, March 10, 2013 1:30 PM
> To: olympus@xxxxxxxxxxxxxxxxx
> Subject: Re: [OM] OM-D E-M5 firmware update
>
> Chuck, your post reminded me to do the upgrade too.
> But I had a completely different, but still  somewhat confusing experience.
>
> After I downloaded the upgrade installer, which only took a minute or two,
> when I connected the camera and selected "Next" to start the upgrade, the
> camera  was not recognized. There was no spinning dial, no hard drive being
> accessed.  After un connecting and reconnecting a couple of times, the
> program "Olympus ib"  popped up. I selected "Next" again to attempt the
> upgrade
> and got an error  message telling me to close "Olympus ib" ! As soon as I
> closed it, I got a  message saying the OM-D EM-5 driver was successfully
> installed. When I again  selected "Next" to start the upgrade, it started (I
> saw
> the spinning dial) and  it was completed in two minutes! I got the "OK" on
> the
> camera LCD and all now  seems to be fine.
>
> Once everything started working, the entire install took like 4 minutes.
> But with all the error messages, about 10 minutes. Maybe the program was
> working  behind the scenes without a spinning dial? I don't know, but this
> is
> completely  normal considering my previous experiences with Olympus
> software.
> They were not  smooth experiences either.
>
> --George
>
>
> =========================================================================
> Chuck wrote:
>
>
> I had expected the entire process to take, perhaps, a few  minutes.  Once
> it started up it quickly recognized the camera, called  home and then
> advised me there was an update for the body but that the lens  was
> current.  Click next to continue.  I did and it started with  an image of
> a rotating wheel or arrow (I don't recall which) apparently  trying to
> tell me it was doing *something*.  After about 10-15 minutes  the wheel
> was still doing its rotation thing with no other status  information
> displayed.  I had no idea what it was doing or how long it  might take or
> even if it knew what it was doing.  What I did know is  that I wasn't
> about to interrupt it.  I headed off to the bathroom to  shower and shave
> and finally got back to the computer after a total of 25-30  minutes had
> elapsed since I started it.  I was greatly relieved to see  a big "OK" on
> the LCD and the installation software telling me to click  "next" and
> detach the USB cable.
>
> How long it actually took and  whether it was really working all that
> time or merely waiting on Olympus  America I haven't a clue.  But this is
> just fair warning... a  successful update might take quite some time.
>
> Chuck  Norcutt
>
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