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Re: [OM] FYI on the warranty

Subject: Re: [OM] FYI on the warranty
From: "C.H.Ling" <ch_photo@xxxxxxxxxxxxx>
Date: Sun, 28 Apr 2013 11:08:44 +0800
I was in bad luck, my 5D II's shutter failed after four years of use with 
<25,000 shutter count, it costed me US$300! This is the only DSLR I need to 
repair. It is certainly a design or manufacturing problem but they didn't 
fix it free.

C.H.Ling

----- Original Message ----- 
From: "Moose" <olymoose@xxxxxxxxx>


> On 4/27/2013 1:41 PM, Chris Barker wrote:
>> It looks like a ripoff, Paul.  What are the chances of the camera's 
>> failing?
>
> Relatively low.
>
>> And if it did, should Olympus not take responsibility for its failure and 
>> sort it out?
>
> The warranty that comes with the camera is one year. After than, the 
> chances of Olympus doing what you suggest is
> exceedingly remote. I don't know how that works in the UK, but here, you 
> are SOL in almost all cases, and especially so
> with the NA Oly distributor.
>
> What is being offered is a two year extension, giving three year coverage. 
> Not suggesting it is or isn't worth while,
> only clarifying the situation here and what's being offered.
>
> Clarity Is Moose

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