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Re: [OM] Extended guarantee.

Subject: Re: [OM] Extended guarantee.
From: John Hermanson <omtech1@xxxxxxxxxxx>
Date: Mon, 29 Apr 2013 17:36:41 -0400
With the camera division in such a state, Olympus service may change in 
many countries.

___________________________________
John Hermanson  |   CPS, Inc.
21 South Ln., Huntington NY 11743
www.zuiko.com  | omtech1@xxxxxxxxxxx
Olympus OM Service since 1977


On 4/29/2013 7:44 AM, Wayne Harridge wrote:
> I'd like to know who does it in Oz.
>
> ...Wayne
>
>
>>
>> Sorry, of course this applies to US, Canada only.
>>
>> ___________________________________
>> John Hermanson  |   CPS, Inc.
>> 21 South Ln., Huntington NY 11743
>> www.zuiko.com  | omtech1@xxxxxxxxxxx
>> Olympus OM Service since 1977
>>
>>
>> On 4/28/2013 11:20 AM, John Hermanson wrote:
>>> Olympus service is now Precision Camera Repair in El Paso Texas.
>>>
>>> ___________________________________
>>> John Hermanson  |   CPS, Inc.
>>> 21 South Ln., Huntington NY 11743
>>> www.zuiko.com  | omtech1@xxxxxxxxxxx
>>> Olympus OM Service since 1977
>>>
>>>
>>> On 4/27/2013 1:36 PM, Bill Pearce wrote:
>>>> I would be concerned about who is backing this warranty What happens
>>>> if one year and 11 months from now the camera breaks a cheap plastic
>>>> part and there are no replacement parts for that camera? If a camera
>>>> is deemed unrepairable or beyond economic repair by the warranty
>>>> folks, does it just get 86-ed and you are out the money, or is there a
>> replacement option?
>>>>
>>>> -----Original Message-----
>>>> From: Brian Gray
>>>> Sent: Saturday, April 27, 2013 9:56 AM
>>>> To: Olympus List
>>>> Subject: [OM] Extended guarantee.
>>>>
>>>>       Paul wrote
>>>>       <Message: 53 Date: Fri, 26 Apr 2013 13:08:07 --1 Just got an email
> from
>>>>       Olympus offering a 2-year extended warranty on the E-M5 for $99.
>>>>       Wondering if it's worth it. With Apple products, I have zero
> problem
>>>>       buying AppleCare since they've always bent over backwards to make
>> sure
>>>>       I was happy if I had an issue. Don't think Olympus will do the
> same...
>>>>       Anyone here go for that option?>
>>>>       Without knowing the details of the option which you received (and
> I do
>>>>       not remember receiving) I would think hard about the the situation
> if
>>>>       you did not have the warranty and the camera needed repair due,
>>>>       apparently, to a manufacturing defect rather than misuse.
>>>>       The camera is not cheap in the UK and I would hope Consumer Law
>> would
>>>>       require it to last for at least two years before breaking down in
>>>>       non-professional use. I might prove wrong but that would be my
> choice
>>>>       ie to go back to the supplier for redress or repair.
>>>>       Brian
>>>>
>>>
>>
>> --
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>

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