I didn't email them.......I called. Never had a problem.
----- Original Message -----From: Paul Braun <pbraun42@xxxxxxxxx>To: Olympus
Camera Discussion <olympus@xxxxxxxxxxxxxxxxx>Sent: Sat, 19 Jul 2014 16:03:16
-0000 (UTC)Subject: Re: [OM] I need to repair two EM-5 cameras
Kinda has me concerned, since they have my FL-600r right now...
Paul BraunCertified Music Junkie
"It's such a fine line between stupid, and clever." -- David St. Hubbins
"Music washes from the soul the dust of everyday life" - Berthold Auerbach
> On Jul 19, 2014, at 10:51, Chuck Norcutt <chucknorcutt@xxxxxxxxxxxxxxxx>
> wrote:> > Ominous!> > Chuck Norcutt> > >> On 7/19/2014 5:59 AM, David
> Irisarri wrote:>> http://oiaservice.com>> >> >> On Fri, Jul 18, 2014 at 6:22
> PM, Chuck Norcutt <>> chucknorcutt@xxxxxxxxxxxxxxxx> wrote:>> >>> Where is
> the Olympus service center that never responded?>>> >>> Chuck Norcutt>>> >>>
> >>> >>>> On 7/18/2014 10:49 AM, David Irisarri wrote:>>>> >>>> Hi all,>>>>
> >>>> Sorry for the delay with my response. Yeah, Olympus never replied back
> so>>>> I>>>> decided to fix it by myself. I bought Loctite gel glue, I
> decided to use>>>> this one just in case I had to reposition the dial.
> Everything worked>>>> flawlessly! I have to say that since the OM4Ti camera,
> all Olympus cameras>>>> I had latter gave me problems. I love E-M5 but
> manufacturing quality>>>> sucks!>>>> >>>> Thanks again for all your help.>>>>
> >>>> David>>>> >>>> >>>> On Fri, Jul 11, 2014 at 8:14 PM, John Hermanson
> <omtech1@xxxxxxxxxxx>>>>
> wrote:>>>> >>>> About 2 months before they closed the Hauppauge facility
> (and laying off>>>>> all remaining techs) they lured back an average tech
> who was still in>>>>> training at Tamron. Olympus had laid him off once
> before, and like a>>>>> true>>>>> sociopath (a corporation) they laid him
> off again. This guy completely>>>>> burned his bridge back to Tamron. I
> would never go back knowing how they>>>>> operate now.>>>>> >>>>> >>>>>
> ___________________________________>>>>> John Hermanson | CPS, Inc.>>>>> 21
> South Ln., Huntington NY 11743>>>>> www.zuiko.com | omtech1@xxxxxxxxxxx>>>>>
> Olympus OM Service since 1977>>>>> >>>>> >>>>> On 7/11/2014 3:08 PM, Chuck
> Norcutt wrote:>>>>> >>>>> See, they need you back. :-)>>>>>> >>>>>> Chuck
> Norcutt>>>>>> >>>>>> >>>>>> On 7/11/2014 6:45 AM, John Hermanson
> wrote:>>>>>> >>>>>> The dial is probably part of the entire model dial which
> is inside the>>>>>>> camera and connected by a flex circuit. Not a home
> repair. I wouldn't>>>>>>> be too q
uick to ship off to Olympus "Service" in El Paso Texas.>>>>>>> >>>>>>> I think
Olympus is investigating the possibility of opening their own>>>>>>> service
center. Their desperate move to Precision Camera repair has>>>>>>> been a
disaster.>>>>>>> >>>>>>> ___________________________________>>>>>>> John
Hermanson | CPS, Inc.>>>>>>> 21 South Ln., Huntington NY 11743>>>>>>>
www.zuiko.com | omtech1@xxxxxxxxxxx>>>>>>> Olympus OM Service since 1977>>>>>>>
>>>>>>> >>>>>>> On 7/10/2014 11:01 AM, Chuck Norcutt wrote:>>>>>>> >>>>>>> Did
you buy these cameras new? Did you register them with Olympus?>>>>>>>>
If>>>>>>>> so you should have been advised that there was a recall of
E-M5s>>>>>>>> because>>>>>>>> of the crack in the LCD cover. See>>>>>>>>
<http://www.olympusamerica.com/cpg_section/cpg_support.asp> You>>>>>>>>
should>>>>>>>> be able to send them to Olympus (at their expense) to have
them>>>>>>>> repaired.>>>>>>>> >>>>>>>> I don't know about the rear control
wheel. It looks like
the plastic>>>>>>>> shaft has broken off. If the camera is still under
warranty I should>>>>>>>> think that would be fixed free of charge as well and
at the same>>>>>>>> time. I>>>>>>>> wouldn't try to fix this myself. I think a
proper repair will require>>>>>>>> at least partial disassembly of the camera
since the broken shaft>>>>>>>> appears to descend into the camera.>>>>>>>>
>>>>>>>> I received the notice of the LCD cover crack perhaps as long as a
year>>>>>>>> ago. My camera was not affected. I sure hope my rear control
dial>>>>>>>> doesn't break off.>>>>>>>> >>>>>>>> Chuck Norcutt>>>>>>>> >>>>>>>>
>>>>>>>> On 7/10/2014 10:33 AM, David Irisarri wrote:>>>>>>>> >>>>>>>> Hi
all,>>>>>>>>> >>>>>>>>> I have been enjoying these cameras and lenses,
specially with the>>>>>>>>> Leica>>>>>>>>> 25/1.4 for a while. The other day I
was cleaning the camera with a>>>>>>>>> cloth>>>>>>>>> and the program wheel
came out and I cannot put it back again. I>>>>>>>>> can't>>>>>>>>> believe it
! I never had to repair my OM4Ti in many years of use. I>>>>>>>>>
would>>>>>>>>> like to fix the screen in both cameras because it has a small
crack>>>>>>>>> on>>>>>>>>> the>>>>>>>>> plastic bezel at the bottom in the
center. I guess it's a>>>>>>>>> manufacturer>>>>>>>>> defect. Do you know where
can I buy at least the wheel to put it>>>>>>>>> back? I>>>>>>>>> don't want to
waste hundreds of dollars because of the wheel.>>>>>>>>> >>>>>>>>>
https://www.flickr.com/photos/isoscelez/8038714710/>>>>>>>>> >>>>>>>>>
http://www.ephotozine.com/article/olympus-om-d-cracked->>>>>>>>>
screen-bezels-20813>>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>>
Regards,>>>>>>>>> >>>>>>>>> David>>>>>>>>> >>>>>>>>> -->>>>>>>>
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