I must say that where I live, the cable company has the best customer
service. For starters, when I call my cable company for service, which isn't
often, I talk to someone in my own town, or aqt odd hours only a state away.
When I had AT&T landline and DSL, I had connection problems weekly, and had
to call and talk to "Bob" in India or Pakistan. Bob couldn't fix his own
lunch, much less my problems.
-----Original Message-----
From: Ken Norton
Sent: Monday, March 02, 2015 5:21 PM
To: Olympus Camera Discussion
Subject: Re: [OM] OT: wiring a Cat 5 cable to a wall plate
Verizon has been very active in installing FiOS here in California. I've
lived in two different locations with it. At the first, there was no
service installed at all when we moved in. Verizon offered FiOS in the
area, and we called, placed an order, and they quite promptly installed
it.
It has a lot to do with age of the outside plant, distances to be covered,
density of the area and competition issues.
I don't know what the criteria are for Verizon cabling a given area, but I
can tell you that they are aggressive in installing fiber even in existing
developments.
Definitely true. I attended a conference where the head of Verizon spelled
out their plans for FiOS and so forth. But there has been something else
involved in this too. It's called Telecom 96. That law, which opened up the
world to CLEC's, simply destroyed network upgrades and investment for about
15 years. The "unbundling" of the "last mile" meant that whatever major
investment made in the network was at risk for effectively being given away
for the lowest possible wholesale rate. FiOS deployments are actually a way
around the law changes and allow Verizon to actually BUILD FOR and KEEP a
customer base. This new Net Neutrality ruling by the FCC, while the
commisoner said that unbundling won't be included FOR NOW, will potentially
have a massive effect on future FiOS expansion. It makes no sense to invest
the $10000 per customer just to have to give it away to a competitor. Do
you honestly think that Google would be doing "Google Fiber" if they knew
that they would have to give it all away to "Joe's Pizza and Internet
Service"?
Verizon apparently finds it cost effective to run new fiber to them any
way.
Again, this has less to do with technological benefits and more to do with
being able to get around current regulations.
My understanding is that FiOS uses PON (Passive Optical Networking) which
allows a single single-mode fiber cable to carry as many as 32 premises,
which are then split out to individual homes on a single strand of glass
for each.
PON is an interesting beast. It's a technology that came along, got some
footing, then was thouroughly rejected by the industry then has fallen back
into favor again. I'm OK with it to a certain extent, but it is a
technology that has inherent limitations that reduces future flexibility.
Then they sold to Frontier and all future talk...
I can't speak for that company, but I work with my counterparts there all
the time. It's a company with some serious issues. I'm glad I'm not there.
In fact, with a "blank check" project that I'm currently working on, I
can't imagine being anywhere else right now. Don't get me started on 19th
CL. Six months was all I could stand being there. It was stepping back in
time 10 years.
So, I kicked them to the curb and signed up with SatanCable...
I always get a kick out of how people will gladly move all there
communications services, including the most important one of 911 dialing to
the company that has the worst reputation for customer service. Granted, we
all have problems, but unlike the cable company, the telephone company
actually is regulated and required to provide a standard of service.
There is another reason to put fiber in the ground now instead of copper.
Cost. Copper technology has passed the point of being more expensive than
glass. This is especially true in areas where theft is high. We lose many
miles of copper cable every year. In fact, in one case we lost 7 miles of
it in one night in eastern Kentucky. We replaced it and the next night it
disappered again. All said and done, on that one situation we lost over 30
miles of cable. I'm not talking about 8-pair drops to houses, I'm talking
about 200-600 pair cables.
AG
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