A friends computer wont boot. No, not from the internal boot drive but
attempting to boot from a USB external drive... the same drive which
just created a backup clone of the boot drive using the same USB port.
Windows reports a "STOP 0x0000007B" error. Unfortunately I failed to
record the sub-error code but, AFIAK, Stop error 7B means "inaccessible
boot device".
I was using Reflect to create the clone and it reported no errors. I
have since rebuilt the clone a couple of times and always with the same
results. I also tried the same with an identical duplicate drive, again
with the same negative results. Using Reflect to clone my own computer
using the same USB drive works just fine.
The computer is (I think) a cheap ASUS laptop bought by a friend from
Best Buy. When she bought the new computer she gave explicit written
instructions to Best Buy (which I have seen) that says all of her photos
are to be recovered from the drive on the old computer and restored to
the new one. The old drive (which I have) has not a single photo on it
and the new computer doesn't either. Best Buy has yet to explain how
they not only didn't copy the photos onto the new computer but also
somehow managed to delete any and all JPEG files from the old drive.
Anyhow, to prevent losing her stuff again in the future, I suggested she
buy two backup drives and I set her up with Reflect to make clone drives
to protect the entire system. The drives and Reflect are working well
as a data backup but the failure to boot on that particular computer is
a mystery.
I have no idea why the drive can be read from and written to by Reflect
but the end product is not bootable. I have some other cloning software
where marking the drive as bootable or changing the drive ID on the
clone are options. But the free version of Reflect has no such options
and, of course, works on my own computer just fine.
Anyone got a suggestion as to where to look?
Thanks much,
Chuck Norcutt
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