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Re: [OM] Dealing with Oly Service

Subject: Re: [OM] Dealing with Oly Service
From: Chuck Norcutt <chucknorcutt@xxxxxxxxxxxxxxxx>
Date: Wed, 15 Jun 2016 20:07:10 -0400
It appears that my E-M1 has been properly cleaned... inside and out. The turnaround wasn't too bad and the price was reasonable... what I didn't like was the drama in between.

Chuck Norcutt


On 6/15/2016 3:30 PM, Moose wrote:
On 6/15/2016 3:37 AM, John Hermanson wrote:
Precision Camera was handling ALL Olympus warranty work.  Last I
heard, their office in El Paso was so bad, they lost the contract.
All work ended up going to Connecticut.   There may be other offices,
but it sounds like the customer doesn't get handled well. "smudges on
body casing..." what the hell is that.

Some time in the last 2-3 years, a refurb Pen I'd bought from Cameta
developed a fault. Whenever the battery was removed, even for a moment,
it lost date/time and settings. I sent it to Cameta, they sent it to Oly
service, and it came home repaired in about a week (?) - quicker than I
had expected, anyway.

I don't know what was involved in repair, but I had no complaints.

Date Time Moose

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