Don't we have a couple of HK members on the list who could perhaps
negotiate with the dealer for an Oly-HK repair? And I can't believe locals
would tolerate a guarantee for which you had to pay for parts.
On 26 September 2016 at 16:15, JOHN DUGGAN <john.duggan10@xxxxxxxxxxxxxx>
wrote:
> A possibility Jez. However when you look at the terms of their "Guarantee"
> it states that they will do the work "in House" and you will be charged for
> the cost of any parts, so not really a guarantee. I would prefer the work
> to be done by Olympus, at least they guarantee their repairs.just annoyed
> that this problem seems to be well known by Olympus, probably a design
> fault, and that I had not been able to pay by credit card! BEWARE!! Regards
> John Duggan, Wales, UK
>
> From: Jez Cunningham <jez@xxxxxxxxxxxxxx>
> To: Olympus Camera Discussion <olympus@xxxxxxxxxxxxxxxxx>
> Sent: Monday, 26 September 2016, 12:25
> Subject: Re: [OM] E-M5ll Repair.
>
> Couldn't you ship it back to the HK seller and claim on the HK warranty?
>
> On 26 September 2016 at 12:08, JOHN DUGGAN <john.duggan10@xxxxxxxxxxxxxx>
> wrote:
>
> > Update on my sick OM E-M5ll. I have just spoken to Olympus UK. After
> > discussing the issue it seems likely that a wire to the display screen
> has
> > sheared. The clue being that the screen rotates completely around it's
> > pivot and does not come to a hard stop. According to to the techie this
> has
> > become a common issue!! However due to the fact that it was sourced in
> Hong
> > Kong the Guarantee is void - even though this camera is less than 6
> months
> > old with less than 2,000 shutter actuations. I have used the tilt and
> > swivel feature on the display perhaps a dozen times , and have NEVER
> forced
> > it. I am very sensitive to mechanical issues.Camera Must be sent to
> > Nottingham. They will then send it to the European service centre in
> > Portugal. Crossing fingers that the repair is not extortionate. Estimated
> > time for repair.....2 to 3 wks door to door.
> > As regards the possibility of a claim via credit card "fitness of goods"
> > this is a non starter. When I tried to pay via credit card the
> transaction
> > was declined....message stated " Please use PayPal, you have more
> > protection." PayPal takes the money straight from my current account!
> > Bugger!!PayPal, amongst it's mass of conditions explicitly states that it
> > cannon be used for warranty issues! Regards John Duggan, Wales, UK
>
>
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