Excellent news!
On 10/10/2016, JOHN DUGGAN <john.duggan10@xxxxxxxxxxxxxx> wrote:
> Hi all, Update on my Olympus M5 ll Titanium finish with
> unresponsive rear screen. As you might be aware rear screen stopped working
> after 5months use , under 2,000 exposures and with the twist/tilt feature
> used perhaps a dozen times. The situation was complicated by the fact that I
> live in the UK and sourced the camera at a £300/$400 discount from Hong
> Kong.During my Initial phone call to Olympus I was told that since the
> Camera was a grey import warranty was void !
> I sent the camera to Olympus UK stating that this seemed to be a common
> fault, and regardless of where it was sourced 6 months gentle use was not
> what I had come to expect from Olympus cameras.Camera was then forwarded to
> Olympus European service Centre in Portugal.9 am this morning ring of
> doorbell, courier standing outside with my repaired camera ! Faulty rear
> screen replaced with compliments!!! Posted to UK centre on 27/9/16 returned
> from Portugal on 10/10/16.it seems churlish to point out that the
> complimentary lens cloth was missing !
> I was expecting a large bill but Olympus have come up trumps, This really
> has given me a good start to the week. Of course I now have to spend a
> while checking all settings....I was always going to write them down BUT
> never got round to it.... but that is a small price to pay. Regards John
> Duggan, Wales, UK
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>
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