John,
I'm still running Win 7, so I have no experience with the later
versions. Good luck!
Jim Nichols
Tullahoma, TN USA
On 1/15/2017 9:40 AM, John Hudson wrote:
Jim ....... tried that but with no success. The machine no longer
recognizes a 2tb pocket sized portable drive.
jh
On 1/15/2017 11:20 AM, Jim Nichols wrote:
John,
If you haven't already done so, I would power the desktop all the way
down, and restart it, with the external drives connected. If that
doesn't get them recognized, then unplug and replug the USB connections,
with the Start/Computer screen display in view.
Jim Nichols
Tullahoma, TN USA
On 1/15/2017 8:58 AM, John Hudson wrote:
Until two days ago my Win10 desktop machine recognized two 8tb
external hard drives used for backup purposes. Both drives were
accessible through Windows Explorer.
Yesterday that recognition was lost for reasons unknown.
I have checked the life of the Win10's USB ports via the device
drivers tab in the control panel. The USB ports all look to be active.
The Win10 machine still recognizes a 1tb external hard drive.
Both 8tb drives are recognized by my notebook running Win 8.1
Is there any advice on how I can get my Win10 machine to again
recognize those two 8tb drives?
Thanks
jh
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