Last Fall, my Coolscan V (LS-50) decided that it would preview but not
scan. Looking around on the web I came across recommendations for Alex
Ketzner, based in Keystone Heights, Florida. Turns out he specializes in
Nikon scanners. So, this winter I sent him my unit for service and/or
repair. Anyway, within 24 hr of receiving the unit, he reported that all
was well (under Vuescan), and it only needed cleaning/servicing (fixed
cost - US$210). Alex was easy to deal with and very helpful explaining
the advantages of using Vuescan, rather than Nikon Scan.
I was happy I still had a scanner and not a large door stop, so when I
got home I bit the bullet and bought Vuescan and all is good. When I
tried Nikon Scan, however, the serviced unit would still not scan.
Obviously, my issue was software related, not with the unit.
So, for anyone looking to service a Nikon scanner (probably mostly of
interest to those in North America), you could contact Alex Ketzner at:
Themed Olympus Photo Exhibition: http://www.tope.nl/