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Re: [OM] OT: Paypal Dysfunction

Subject: Re: [OM] OT: Paypal Dysfunction
From: Nathan Wajsman <photo@xxxxxxxxxxxxxx>
Date: Sun, 18 Jun 2017 20:47:10 +0200
Sorry for asking a stupid question, but if you hate Paypal and ebay so much, 
why do you keep using them? I am an economist, not a psychologist, but I sense 
a masochistic streak in your preference for outdate operating systems, 
stone-age internet access methods etc.

I have used Paypal for close to 20 years with no problems, ever. Just last week 
I sent my son in New York some money using this method, a not insignificant 
amount. When shopping on eBay, I do stay away from dodgy sellers, which 
apparently you do not. Caveat emptor and all that.

Cheers,
Nathan

Nathan Wajsman
Alicante, Spain
http://www.frozenlight.eu <http://www.frozenlight.eu/>
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YNWA













> On 18 Jun 2017, at 20:26, Chris Trask <christrask@xxxxxxxxxxxxx> wrote:
> 
>     I just closed my Paypal account.  I had no choice.  I had tried to cancel 
> a purchase on evilBay, but the seller had bolted and evilBay had pulled the 
> item, so a claim process could not be initiated.  So, I tried to get the 
> payment refunded through Paypal.  They showed online that the seller had 
> accepted the payment, but the Paypal employee in India insisted it was 
> pending.  They then told me I needed to change my password, so I did.  That 
> caused me to be locked out of my account.  I managed to get hold of an 
> American employee, and she fixed the problem in a couple of seconds.  This 
> morning I was locked out again, and that was enough.
> 
>     Paypal has an online verification process that it broken beyond repair.  
> It will not let you add a new phone number so you can receive and send a text 
> for verification, and a second method they have has them call you and you 
> punch in a 4-digit number, then says that you are verified, but then you find 
> that you really aren't.  The third method requires that you send them an 
> image of some personal data, like a driver's license, but I'm not sending 
> anybody anything that can be used for identity theft.
> 
>     The problem is basically this:  Paypal used to be a subsidiary of 
> evilBay, and I guess their IT people (computer dorks) are still under the 
> same roof.  Those IT people are about as dysfunctional as you can possibly 
> imagine, crippling evilBay time and time again due to incompetent management. 
>  Looks like they've moved on to crippling Paypal as well for more 
> entertainment.
> 
>     I simply cannot trust them with my credit card information, and I don't 
> have any real driving need to expose myself to institutional incompetence.
> 
> Chris
> 
> When the going gets weird, the weird turn pro 
>     - Hunter S. Thompson
> -- 
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