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Re: [OM] Kudos to Olympus Service

Subject: Re: [OM] Kudos to Olympus Service
From: Wayne Shumaker <om3ti@xxxxxxxx>
Date: Fri, 13 Dec 2019 05:57:44 -0800
All the while Nikon is "killing off" their authorized service department. Which 
speaks well of Olympus.

WayneS

At 12/12/2019 06:25 PM, martin wrote:

>It's fashionable - and often justified - to criticize company 
>after-sales/repair service.  This story has a happy ending as I ended up 
>being well treated by Olympus recently.
>
>This summer the shutter on my E-M5 Mk1 jammed. I'd been hoping that the Mk1 
>would end up as a backup body to a Mk3. Not to be.... Anyway, the body came 
>back in around two weeks, with a new shutter and some other replacement  
>bits. However, it only lasted until its first outing, before the shutter 
>jammed again. So, it went back to Olympus (Canada) under warranty and after 
>some helpful discussion with the Oly Service people (in Bogotá). Two weeks 
>later, a parcel arrived: a refurbished E-M5 Mk2 body, complete with all 
>accessories.
>
>So, credit where credit is due.  While I'd been waiting to see the new Mk3, 
>I'm happy with the Mk2, an improvement over the original. Now, all I need is a 
>lens to make use of the sync-IS.....
-- 
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