25 million customers, having tried nothing else, ADAMANTLY believe that others
are dead
wrong when they point out how much easier & user friendly OTHER internet
providers are to
navigate the web. From EASIER & better designed common browsers, (as opposed to
the
one-of-a-kind AOL browser unlike any other), to a completely uncensored (from
ANYTHING,
unless you choose) web. (AOL forces censorship, and members aren't aware.) No
pop-up ads
that AOL forces on you,...email you can more easily keep for as long as you
like, rather
than automatically being deleted after 7 days, version 5 overtaking other isp's
when both
are on the same computer, etc...etc...etc... Its amazing how many problems I
deal with
every day at work from AOL related problems that are not the people's fault.
But, they
truly assume nothing could be easier or more reliable, and they'd actually be
able to miss
out on something AOL offers if they switched, not realizing you can get all
that with
other ISP's also - even your AOL "buddies". Also, AOL's customer service seems
to
generally not care about any of the problems they cause, unless it affects only
themselves, or members INTERNALLY. The fact that html email bothers others
outside of
AOL, means they'll casually do nothing about it, and be glad they're hurting
other ISP's,
and ways others access the web.
Version 5 problem of affecting other isp's, or providers on the same computer,
effectively
causing start-up probs with them, is a problem they're barely concerned with,
as it screws
OTHER people up using OTHER companies, as pointed out here:
http://www.corporate-ir.net/ireye/ir_site.zhtml?ticker=prgy&script=410&layout=9&item_id=72966
Yes, this is what happens in a world where marketing rules.
sorry for the soapbox tirade. Just hit a continual never-ending sore point... :(
Larry
frieder.faig@xxxxxxxxxxxxxxxxxxxxxxxxx wrote:
> On Mon, Dec 11, 2000 at 05:51:03PM -0800, George Conklin wrote:
> > AOL is not very on top of their latest blunder, however 25 million
> > customers can't be wrong...??
>
> Well, I think in a world where marketing rules, everything is possible :-(.
> But you can`t blame all the people, in our complex world you can`t
> demand from everyone to make himself an internet expert...
>
> >
> > The suggested solution of setting a listserv to allow html can easily
> > double the size of an online archive or data base... (increasing storage
> > charges, slowing down searching and generally cluttering the Internet)
>
> I`m a fan of: "keep it small and simple" (isn`t this als part of the OM
> fascination?).
> I can`t see a reason to use html for mail.
>
> regards,
> Frieder Faig
>
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