Depending on how you paid you may some recourse through Paypal, Visa, Amex...
On 21/04/2011, Charles Geilfuss <charles.geilfuss@xxxxxxxxx> wrote:
> This is very much off topic but I need to vent. If any of you have eBook
> readers you need to be aware of a problem. I have a B&N Nook and last night
> I purchased and downloaded a title called "The Perfect Host" by Theodore
> Sturgeon. The B&N website says the ebook is a collection of 17 short stories
> by said author written between 1948-50 and is one of a ten volume set of the
> complete short stories by TS. After downloading I open the document only to
> find it is ONE short story. WTF! Did I misread it? I went back the the
> website and no my eyes did not deceive me...17 stories...yada,yada,yada.
> Crap! This morning I called B&N Customer Service which of course is in India
> (hello my name is Peggy...somehow I don't see the humor in that commercial
> anymore). They are absolutely no help. "You downloaded the book so we cannot
> give you a refund." Well of course I downloaded it; how would I know that it
> is falsely represented on your website.
> Fortunately I'm only out a small sum but now I have zero faith in B&N
> especially their eBooks of older titles.
> My blood pressure is back to normal. You may return to your regularly
> scheduled programing.
>
> Charlie
> --
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>
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