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Re: [OM] A Zukiholic with a new film scanner

Subject: Re: [OM] A Zukiholic with a new film scanner
From: "John Hermanson" <omtech@xxxxxxxxx>
Date: Fri, 28 May 1999 00:04:53 -0400
I installed a ZOOM brand SCSI card and my computer recognized it as an
ADAPTEC.

John
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----- Original Message -----
From: Chuck Norcutt <norcutt@xxxxxxx>
To: Olympus mail list <olympus@xxxxxxxxxxxxxxx>
Sent: Thursday, May 27, 1999 9:05 PM
Subject: [OM] A Zukiholic with a new film scanner


> Denton Taylor wrote:
>
> > That's not true. Mine is working happily with another brand of card.
>
> and Jay Maynard responded:
>
> Consider yourself fortunate. My father had to go buy an Adaptec when the
> Minolta refused to work with his NCR/Symbios Logic-based card, and
> Minolta
> refused to do anything but tell him to go buy an Adaptec. This is also
> the
> experience of more than a few folks on Usenet. One person even reported
> that
> he couldn't get his to work with an Adaptec PCMCIA SCSI card. Minolta
> explicitly states in all of their documentation that they only support
> Adaptec cards. Minolta explains this by saying that they consider
> Adaptec
> the standard of the industry. While this may be true, the idea of SCSI
> is
> interoperability, and Minolta's attitude is just plain wrong.
>
> I'm happy it works for you, but that doesn't change my recomendation.
> -------------------------------------------------------------------
>
> I can't quarrel with your recommendation Jay.  However, I wouldn't go so
> far as to say that Minolta's attitude is just plain wrong.  I'm sure
> it's an economic decision and, as long as they're up front about it with
> the customers ("Minolta explicitly states in all of their
> documentation...") we should accept it for what it is.
>
> While the idea of SCSI may be interoperability, the implementation (like
> so many other computer industry "standards") is all too often
> otherwise.  Early SCSI cards, in particular, were frequently proprietary
> devices with a SCSI label. As a software producer I can't guarantee that
> my software works with everybody's brand of hardware and/or driver
> without comprehensive testing.  But testing is extremely expensive and
> time consuming and often requires adding special code to support the
> guys who don't conform.
>
> With my own company's product I limit compatibility testing to a handful
> of the top hardware/software products.  Some potential customers are
> extremely unhappy and can't understand why I don't support their
> favorite device.  The answer is simple.  It would cost me more money to
> try and support their favorite device than I can make on the sale.
>
> Although all of the products claim to support the same software API
> there are no two of them that _actually_ work alike.  Even those I do
> support contain numerous bug fixes and version dependencies that seem to
> mock the "standard".
>
> So, if Minolta is trying to compete vigorously in a low cost market I
> can understand their decision very well.  I might not be happy with it
> if I really like the Minolta and have got someone else's SCSI card...
> but I do understand and accept the rationale.
>
> Probably everybody on the list (including me) wishes that Oly would
> suddenly start producing new and wonderful OM stuff.  But I don't think
> it's going to happen... and I think the reason is simple.  They don't
> think they can make any money at it.
>
> Now, who can tell me about the new HP S20 scanner?  It uses USB instead
> of SCSI.  Actually, that's probably even more dangerous.  My motherboard
> is one of the first to have USB and it has never been checked out.  I'll
> give it a 50/50 chance of working even if HP has got the USB standard
> 100% right.  It's pretty sad but, unfortunately, that's the state of PC
> hardware and software.
>
> Chuck Norcutt
>
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>


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