Spares of repair parts or products are 2 different things. (Shoe 4, body
cap are products, self timer lever, battery cap are repair parts. They
should have repair parts for items like 3Ti, 4Ti. If not they can order
them from Olympus Japan because they are very actively supplying them. They
probably won't have parts for old bod's. If they are an official Olympus
Warranty repair station I'd imagine they would be required to have a stock
of parts for current models.
_________________________________
John Hermanson www.zuiko.com
Camtech, Olympus Sales & Service since 1977
21 South Lane, Huntington NY 11743-4714
631-424-2121 For Free Olympus manuals,
please call 1-800-221-3000
_________________________________
----- Original Message -----
From: <julian_davies@xxxxxxxxxxxxxx>
To: <olympus@xxxxxxxxxxxxxxx>
Sent: Wednesday, March 26, 2003 11:49 AM
Subject: [OM]Spares and Accessories in the UK
> Just rang Olympus UK to order some spares. Mentioned OM. "Sorry, we don't
do spares for OM any more, it's discontinued". I pointed out 1 that some OM
is available new still. 2 that they promised 10 years parts availability.
got a very paranoid questioning about who was daring to sell OM in the UK,
and an admission that Luton Cameras (who are excellent independents) were
the place to contact, implying that they had taken on spares supply in some
kind of official capacity. The last statement was the clincher - "If they
don't have it then you'll have to look around for it"
> Spoke to Luton Cameras. they know nothing about this, and said that they
were ordering spares from Olympus UK, as were several other repair shops who
had taken on retailing of spare parts when Oly UK decided they weren't
interested some years ago. Very confusing, but I am getting to be less than
confident about the long term position. there was no indication from Oly
that they would order spares they didn't have.
>
> On a related note, one of the retailers I do a fair bit of business with
has told me that Oly are no longer importing ANY accessories into the UK. He
is having to go to Hamburg or further to buy items which are still
"officially" available.
>
> Julian
>
> Julian
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