I know that you chaps in the US have great expectations of customer
service, but to expect the other party in a repair contract to
believe that the repair failed 2 years before is stretching credulity
to the limit!
Chris
At 21:51 -0700 3/5/02, Matt Haber & Jane Diamond wrote:
John has a long history of helpful information and a good reputation
on this list, so when my OM-1 stopped syncing properly, he
seemed a natural choice for a repair. After 4 or 5 months, and cash
about equal to the retail value of the camera, I had the camera
back, and used it on a commercial shoot. Big mistake. Still didn't
work. I let John know, and he agreed to fix what he didn't. Smarting
from a botched job, I waited a while (ok, more than two years), with
the OM-1 pretty unusable to me (as a studio shooter, all i use is
strobe). I finally decided to sell the body. I asked John to follow
through on the repair he'd not completed (I offered to pay for parts),
so that I could in good faith sell a fully working body.
John refused. He said, in so many words, that he didn't legally have
to, so he wouldn't.
The bottom line seems to be that John will take the time that he
wants to "fix" cameras, but won't allow a comparable time
multiplier for to follow through on failed repairs.
-matt
--
<|_:-)_|>
C M I Barker
Cambridgeshire, Great Britain.
?
+44 (0)7092 251126
mailto:imagopus@xxxxxxxxxxxxxxxx
mailto:zuiko@xxxxxxx
http://www.threeshoes.co.uk
... a nascent photo library.
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